LuxeNotify Privacy Policy
Last Updated: 5/20/2025
LuxeNotify ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or receive communications powered by our platform on behalf of our clients.
Who We Are
LuxeNotify is a concierge communication service that sends calls, texts, and emails on behalf of businesses to their customers who have opted in to receive VIP outreach.
Our mailing address:
LuxeNotify / 888 Labs LLC
2329 Nostrand Ave
Brooklyn, NY
Information We Collect
We may collect:
Contact details: Name, phone number, email address.
Communication records: Messages sent or received.
Client-provided data: Lists of customers who have provided prior express consent to receive communications.
Usage data: How you interact with our messages and platform.
How We Use Your Information
We use your information to:
Deliver calls, texts, and emails on behalf of our business clients.
Provide concierge-style messaging, VIP reminders, and customer service outreach.
Maintain and improve our services.
Comply with legal obligations.
Consent and Compliance
Opt-In: We only contact consumers who have given prior express consent to receive communications from our clients.
Double Opt-In: LuxeNotify may confirm opt-in status by conducting additional outreach to verify consent.
Opt-Out: You can opt out at any time by replying STOP to text messages or following unsubscribe instructions in email.
Sharing Your Information
We do not sell your personal information. We only share your data with:
The business that engaged LuxeNotify to deliver messages on its behalf.
Service providers assisting in delivering our services (e.g., SMS carriers, email providers), bound by confidentiality.
Law enforcement or regulators when required by law.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
Data Retention
We retain personal data only as long as necessary to provide our services and comply with legal obligations.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, update, or delete your information.
Withdraw consent to receive messages.
Lodge a complaint with your data protection authority.
To exercise these rights, contact us at: [Insert Your Contact Email Here].
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes here with the updated date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
LuxeNotify / 888 Labs LLC
2329 Nostrand Ave
Brooklyn, NY
ed@luxenotify.com