LuxeNotify Terms of Service

Last Updated: 5/20/2025

Welcome to LuxeNotify (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, services, and any related communication tools (collectively, the “Services”). By using LuxeNotify, you agree to these Terms.

If you do not agree, please do not use our Services.

1. Who We Are

LuxeNotify is a concierge messaging platform that provides VIP communication services on behalf of business clients to their approved customers.

2. Services Provided

We help businesses deliver personalized outreach to their top customers via calls, text messages, and emails. Our platform manages these communications, automates retention efforts, and enables loyalty engagement.

3. Client Responsibilities

If you are a business client using LuxeNotify:

  • You must ensure all contacts you provide have given prior express consent to receive calls, texts, or emails.

  • You agree to maintain records of this consent and provide proof upon request.

  • You may not upload or request messaging to any contact who has not lawfully opted in to receive communications from your business.

  • You acknowledge that non-opt-in contacts will be rejected from our retention protocol.

  • You agree that LuxeNotify may perform spot-checks and confirm opt-in status with your customers via double opt-in outreach.

4. User Conduct

You agree not to:

  • Use our Services to send spam or unsolicited communications.

  • Upload false, misleading, or unapproved contact lists.

  • Violate any applicable laws or regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and carrier 10DLC guidelines.

  • Interfere with or disrupt our Services.

5. Consent-Based Messaging

LuxeNotify only delivers communications to consumers who have provided prior express consent to our business clients. By using our Services, you confirm that all recipients you submit have opted in to receive VIP communications from your business.

6. Opt-Out Compliance

All text messaging campaigns through LuxeNotify include clear opt-out instructions (e.g., replying “STOP” to unsubscribe). You agree to honor and process opt-outs promptly and maintain compliance with all messaging regulations.

7. Data Privacy

Your use of LuxeNotify is subject to our Privacy Policy. By using our Services, you consent to the collection and use of information as described there.

8. Intellectual Property

All content, branding, and technology on the LuxeNotify platform is our property or our licensors’ property. You may not copy, modify, or distribute our intellectual property without our written permission.

9. Service Availability

We aim to keep LuxeNotify running smoothly, but we do not guarantee uninterrupted service. We reserve the right to modify or discontinue our Services at any time without notice.

10. Disclaimers

  • LuxeNotify acts solely as a service provider on behalf of clients and does not assume responsibility for verifying the initial opt-in consent of end users.

  • We do not guarantee specific business results from using our Services.

  • Our Services are provided “as is” without warranties of any kind.

11. Limitation of Liability

To the maximum extent permitted by law, LuxeNotify and its affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

12. Indemnification

You agree to indemnify and hold harmless LuxeNotify and its affiliates against any claims, damages, or expenses arising from your breach of these Terms or violation of any laws or regulations, including claims related to unsolicited communications or failure to obtain proper consent.

13. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted on our website with the updated date. Continued use of our Services after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the State of New York without regard to its conflict of laws principles.

15. Contact Us

For questions about these Terms, contact:
LuxeNotify / 888 Labs LLC
2329 Nostrand Ave
Brooklyn, NY